Work and Travel Compliance Coordinator Needed At Green Heart International, Chicago, USA

Work and Travel Compliance Coordinator Needed At Green Heart International, Chicago, USA

The Work and Travel Department of Green Heart International us in need of a Work and Travel Compliance Coordinator. The job location is Chicago, USA.


  • Develop knowledge of regulations and compliance protocol
  • Develop new compliance resources
  • Find new and creative ways to communicate policies and Department of State (DoS) regulations to all program stakeholders
  • Serve as an expert on labor codes/regulations, including maintaining minimum wage standard
  • Enhance and manage participant support and disciplinary actions
  • Draft, review and update internal procedures and processes as needed
  • Update CCI Greenheart’s regulations webpage and resources pages for partners, participants, and employers
  • Track serious/escalated participant issues
  • Maintain list of extra monitoring areas
  • Potential of up to 10% travel
  • Assist staff in drafting materials and program responses and with subsequent revisions
  • Draft DOS incident reports and follow up, as needed. Serve as back-up DOS contact.
  • Approve DP/JF employer files and serve as a back-up for SP employer pre-approvals (compliance)
  • Work with Partner Relations staff to review partner materials during vetting process on a seasonal basis
  • Assist Operations Director with database development
  • Do application review, incoming participant, and employer data review and processing during peak season
  • Serve as Alternate Responsible Officer in SEVIS
  • Manage monthly internal audits including sending assignments, collecting feedback, following up with staff, providing updates during WT@11 meetings, and maintaining audit procedure
  • Monitor and maintain participant programs, requiring swift and diplomatic conflict resolution skills
  • Conduct regulations training with partners via Go To Meeting
  • Conducts staff trainings, assists with and, on occasion, lead weekly blitzes
  • Other duties as assigned


  • Bachelor’s degree from a four-year college or university
  • 2-3 years of experience in compliance-related field
  • Team development and training skills
  • Managerial skills
  • Professional presence and composure
  • Excellent interpersonal, conflict management and customer service skills
  • Ability to communicate fluidly and professionally with a variety of stakeholders of all ages, nationalities, ethnicities and backgrounds.
  • Excellent written and oral communication skills
  • Keen attention to detail
  • Exceptional ability to multi-task, pay attention to detail, and to work in a fast-paced environment
  • Creative and outside-of-the-box thinking; self-directed and flexible
  • Ability to shift gears at a moment’s notice and be flexible; willingness to change priorities in an effort to help the team
  • Excellent computer skills with competence in Microsoft Office Suite, eager to learn and use new technology; previous database skills a plus
  • Possess great work ethic, collaborative, outgoing, flexible personality with a willingness to learn; applicant should be a proactive, diligent, positive and a creative self-starter
  • A genuine desire to contribute to an organization that promotes cultural exchange and environmental consciousness

Preferences: Having the experience of living abroad, ability to speak a second language, familiarity with SEVIS system, interest in growing into a supervisory role.

Application Process

Interested and qualified candidates are to send their resume and customized cover letter to Courtney Guengerich, Human Resources and Project Coordinator, at A cover letter is required for your application to be considered.

For more information, visit the official page.


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